How To Custom Design

• Always pay special attention to label directions, as some hat types and material have specific care instructions.

• Take special care when clean or using your hat with embellishments. Rhinestones, sequins, feathers and buttons can snag fabric on the hat itself or on other items of clothing.

• Cloth hats are designed for easy maintenance, so you can use a brush and a bit of water to clean them in most cases.

• Plain wet wipes are excellent for doing little spot treatments on your hat to keep them from developing stains before they become worse.

• We always recommend hand wash only as this is the most gentle option. Do not bleach and dry cleaning your hat as some interlinings, buckram and brims/bills may become distorted.

• If water does not remove the stain, try applying liquid detergent directly to the stain. Allow it to soak in for 5 minutes and then rinse with cold water. Don’t soak your caps if they have sensitive material (Eg. PU, Suede, Leather, Reflective, Thermo-sensitive).

• If liquid detergent is unsuccessful in removing the stain, you can move on to other options such as Spray and Wash or enzyme cleaners. It’s best to start gentle and move up in strength as needed. Be sure to test any stain removal product in a hidden area (such as the inside seam) to ensure it does not cause further damage. Please do not use any harsh, cleaning chemicals as this may damage the original quality of the hat.

• After cleaning for the majority of stains, air dry your hat by placing it in an open space and do not dry hats in the dryer or using high heat.