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FAQs

Mibvunzo Inowanzo bvunzwa

 

Unoda rubatsiro? Iva nechokwadi chekushanyira maforamu edu ekutsigira mhinduro kumibvunzo yako!

NEZVEDU

Tiri vanaani?

Isu tiri nyanzvi cap & heti mugadziri muChina ane anopfuura makore makumi maviri ruzivo. Ndapota onai nyaya dzedu pano.

Ndezvipi zvigadzirwa zvako zvikuru?

Tinotarisa pamhando dzakasiyana dzemakepisi nemaheti, zvinosanganisira baseball cap, trucker cap, sports cap, washed cap, baba cap, snapback cap, fitted cap, strech-fit cap, bucket hat, outdoor hat, knit beanie nemascarves.

Une fekitari yako wega here?

Hongu, tine mafekitari edu. Tine mafekitari maviri ekucheka & kusona emakepisi & heti uye imwe fekitori yekuruka yebhinzi dzakarukwa nemascarves. Mafekitori edu akaongororwa neBSCI. Zvakare isu tine kodzero yekuunza uye kutumira kunze kwenyika, saka tengesa zvinhu mhiri kwemakungwa zvakananga.

Ndezvipi zvitupa zvaunazvo?

Takawana zvitupa zvekuongorora fekitori zveBSCI, Higg Index.

BSCI01

Une dhipatimendi reR&D here?

Hongu, tine tsvimbo gumi muR&D Chikwata chedu, kusanganisira mugadziri, vanogadzira mapepa patani, nyanzvi, vashandi vane hunyanzvi hwekusona. Isu tinogadzira anopfuura 500 masitayera matsva mwedzi wega wega kugutsa shanduko yemusika zvinodiwa. Isu tine modhi yakafanana neyakajairwa cap masitaera uye macap shapes munyika.

Unogona kundiitira OEM kana ODM?

Ehe, isu tinopa OEM & ODM sevhisi.

Unokwanisa kuita sei pamwedzi?

Around 300,000 maPC avhareji yemwedzi wega wega.

Chii chako kunyanya musika?

Iyo North America, Mexico, UK, Nyika dzeEurope, Australia, nezvimwe ....

Ndeapi macustomers ako makuru?

Jack wolfskin, Rapha, Rip Curl, Volcom, Realtree, COSTCO, nezvimwe ...

Ndingaona sei katarogu yazvino?

Kuti tiwedzere kuziva zvakatipoteredza, tiri kukurudzira vatengi kugara vachiongorora yedu yazvino e-katalogi online.

SAMPLE

Munganditumirewo muenzaniso here? Inoita marii?

Ehe, maeventory samples ndeemahara, iwe unongoda kutakura zvinhu, uye nekupa yako account account kuchikwata chedu chekutengesa kuti utore zvinotakura.

Ndinogona here kusarudza chero rudzi rwemavara uye jira?

Zvechokwadi, uchawana micheka yakasiyana-siyana uye mavara anowanikwa kubva pawebsite yedu. Kana iwe uchitsvaga rumwe ruvara kana jira, ndapota nditumire mifananidzo neemail.

Ndinogona here kusarudza ruvara kuburikidza nePantone kodhi?

Ehe, ndapota tumira Pantone kodhi, isu tichafananidza yakafanana kana yakafanana ruvara rwedhizaini yako.

Unogona here kundibatsira mukugadzira heti yangu?

Iyo inokurumidza nzira yekugamuchira yako yemuenzaniso chivharo ndeyekudhawunirodha matemplate edu uye nekuazadza uchishandisa Adobe Illustrator. Kana iwe ukasangana nekunetseka kupi, nhengo ine ruzivo yechikwata chedu chekusimudzira ichafara kukubatsira kuseka kapi yako dhizaini chero iwe uchipa yako iripo vector logos mufomati yeai kana pdf.

Ndinogona here kugadzirisa zvinyorwa zvangu?

Ehe. Kana iwe uchida kuve neako mavara akagadziridzwa, chaunofanirwa kuita kutsanangura iyo dhairekitori pane yako cap template. Kana iwe ukasangana nechero dambudziko, mugadziri wedu ane ruzivo achafara kukubatsira kunyomba dhizaini yako chero bedzi iwe uchipa yako iripo vector logos mufomati yeai kana pdf. Tinovimba kuti iyo tsika label sechinhu chakawedzerwa kune chako brand.

Unogona kundigadzirira logo here?

Isu hatina mudzimba graphic vagadziri vekugadzira yako logo asi isu tine maartist anogona kutora yako vector logo uye kugadzira chiseko che cap nekushongedza kwako, uye isu tinokwanisa kugadzirisa madiki kune logo sezvinodiwa.

Chii chinonzi vector format logo?

Isu tinoda kuti mafaera ese eiyo logo aendeswe mune vector fomati. Vector yakavakirwa mafaera anogona kuve AI, EPS, kana PDF.

Ndichaona riini zvekunyomba?

Art ichatumirwa anenge 2-3 mazuva mushure mekugamuchira yako yekuenzanisira odha yekusimbisa.

Pane mari yekuseta here?

Isu hatibhadharise mari yekuseta. Kunyomba kunosanganisirwa pane ese matsva maodha.

Ndeipi mari yako yekuenzanisira?

Kazhinji kapisi-yakagadzirwa sampu inodhura iwe US ​​$ 45.00 yega yega yega ruvara, inogona kudzoserwa kana odha yasvika 300PCs/style/ruvara. Uyewo mari yekutumira ichabhadharwa nedivi rako. Tichiri kuda kubhadharisa mold muripo wekushongedza kwakakosha sezvinodiwa, senge simbi chigamba, rubber patch, embossed buckle, nezvimwe.

Nzira yekusarudza saizi zvakanaka?

Kana iwe uchizeza kuita saizi, ndapota tarisa yedu Saizi Chati pamapeji echigadzirwa. Kana iwe uchine matambudziko nesaizi mushure mekutarisa Saizi Chati, ndapota inzwa wakasununguka kutisiya email pasales@mastercap.cn. Tinofara zvikuru kubatsira.

Ndeipi nguva yako yemuenzaniso yekutungamira?

Kana ruzivo rwekugadzira rwasimbiswa, kazhinji zvinotora mazuva gumi nemashanu kune akajairwa zvitaera kana 20-25 mazuva ezvitaera zvakaoma.

ORDER

Ndeipi nzira yekuodha?

Ndapota ona maitiro edu ekuodha pano.

Chii chako MOQ?

A). Cap & Hat: yedu MOQ ndeye zana maPc chimiro chega chega ruvara nejira rinowanikwa.

B). Knit beanie kana sikavha: 300 maPc sitaira yega yega ruvara.

Zvakadini nemitengo yako?

Kuti uwane mitengo chaiyo uye yekusimbisa isu pachedu emhando yepamusoro, kukumbira sampuli ndiyo yakanyanya kunaka sarudzo. Mutengo wekupedzisira unoenderana nezvinhu zvakati wandei, zvakadai isu maitiro, dhizaini, machira, akawedzera ruzivo uye / kana embellishments uye huwandu. Mitengo yakavakirwa pahuwandu hwega yega dhizaini kwete huwandu hwehurongwa hwese.

Ini ndinogona kuona sampuli / prototype isati yagadzirwa?

Ehe, usati wasimbisa kurongeka, unogona kukumbira sampuli kuti utarise zvinhu, chimiro & kukwana, marogo, mavara, kugadzirwa.

Ndeipi nguva yako yekufambisa yekugadzira?

Iyo yekugadzira yekutungamira nguva inotanga mushure mekupedzisira sampu yatenderwa uye nguva yekutungamira inosiyana zvichienderana nechimiro, rudzi rwejira, rudzi rwekushongedza. Kazhinji nguva yedu yekutungamira inotenderedza mazuva makumi mana neshanu mushure mekuraira kusimbiswa, sampu yakabvumidzwa uye dhipoziti yakagamuchirwa.

Imi varume munopa maoda ekukurumidza nemubhadharo here?

Isu hatipe sarudzo yekumhanyisa muripo wekuti dai takadaro munhu wese ange achibhadhara uye isu taizodzoka nenguva dzekuchinja. Iwe unogara wakanyanya kugamuchirwa kuti uchinje nzira yako yekutumira. Kana iwe uchiziva kuti une zuva rechiitiko, ndapota taura nesu izvozvo panguva yekurongeka uye tichaita zvatinogona kuti zviitike kana kukuzivisa kumberi kuti hazvigoneke.

Ndinogona kukanzura odha yangu here?

Unogamuchirwa kudzima odha yako kusvika tatenga zvinhu zvakawanda. Kana tangotenga zvinhu zvakawanda uye zvinoiswa mukugadzirwa uye kunonoka kudzima.

Ndinogona here kuita shanduko kuodha yangu?

Zvinoenderana nemamiriro ekurongeka uye shanduko yako chaiyo, tinogona kukurukura nyaya imwe neimwe. Iwe unofanirwa kutakura mutengo kana kunonoka kana shanduko dzichikanganisa kugadzira kana kudhura.

HUNHU KUDZORERA

Iwe unodzora sei kunaka?

Isu tine yakazara chigadzirwa chekuongorora maitiro, kubva pakuongorora kwezvinhu, kucheka mapaneru ekuongorora, mu-mutsara chigadzirwa chekuongorora, chakapedzwa chekuongorora chigadzirwa kuti ive nechokwadi chemhando yechigadzirwa. Hapana zvigadzirwa zvichaburitswa QC isati yatariswa. Yedu yemhando chiyero yakavakirwa paAQL2.5 yekuongorora uye kuendesa.

Unoshandisa zvinhu zvinokwanisa here?

Ehe, zvese zvigadzirwa zvakatorwa kubva kune vanokwanisa vatengesi. Isu zvakare tinoedza zvinhu zvinoenderana nezvinodiwa nemutengi kana zvichidikanwa, muripo webvunzo unobhadharwa nemutengi.

Unovimbisa kunaka here?

Hongu, tinovimbisa kunaka.

PAYMENT

Ndeapi mazwi emutengo wako?

EXW/FCA/FOB/CFR/CIF/DDP/DDU.

Mitemo yako yekubhadhara ndeipi?

Nguva yedu yekubhadhara ndeye 30% dhipoziti pachine nguva, 70% chiyero chakabhadharwa nekopi yeB / L OR isati yatumirwa kutumirwa kwemhepo / kutumira.

Ndeipi nzira yako yekubhadhara?

T/T, Western Union uye PayPal ndiyo yedu yakajairika nzira yekubhadhara. L / C pakuona ine muganhu wemari. Kana uchida imwe nzira yekubhadhara, tapota taura nemutengesi wedu.

Ndedzipi mari dzandingashandisa?

USD, RMB, HKD.

SHIPPING

Nzira yekutumira zvinhu?

Zvinoenderana nehuwandu hwekurongeka, isu tichasarudza hupfumi uye nekukurumidza kutumira kune yako sarudzo. Tinogona kuita Courier, Air shipment, Gungwa rekutakura uye yakasanganiswa nyika & gungwa kutumira, chitima chekufambisa maererano nekwauri kuenda.

Ndeipi nzira yekutumira yehuwandu hwakasiyana?

Zvichienderana nehuwandu hwakarongedzerwa, isu tinokurudzira iri pazasi nzira yekutumira yehuwandu hwakasiyana.

- kubva ku100 kusvika ku1000 zvimedu, zvinotumirwa neexpress (DHL, FedEx, UPS, nezvimwewo), DOOR To DOOR;

- kubva 1000 kusvika 2000 zvidimbu, kunyanya nekutaura (Door to Door) kana nemhepo (Airport to Airport);

- 2000 zvidimbu uye pamusoro, kazhinji negungwa (Gungwa Port kuenda kuGungwa Port).

Zvakadini nemitengo yekutumira?

Mari yekutumira inoenderana nenzira yekutumira. Isu tichakutsvagira nemutsa makotesheni usati watumirwa uye kukubatsira iwe nezvakanaka zvekutumira marongero. Isu tinopawo DDP sevhisi. Nekudaro, wakasununguka kusarudza uye kushandisa yako Courier account kana Freight Forwarder.

Unotumira pasi rose?

Ehe! Isu parizvino tinotumira kune dzakawanda nyika dzepasi.

Ndingaite sei kuti ndione odha yangu?

E-mail yekusimbisa yekutumira ine nhamba yekutevera inotumirwa kwauri nekukurumidza kana odha yatumirwa.

Care&Yakachena Mirayiridzo

Ndingachenesa/kuchengetedza sei kepisi yangu?

Kuti chigadzirwa chirambe chiri chakakwana, tinokurudzira kuti ugeze makepisi edu ese uye woaomesa zvakananga. Mamwe matanho ekudzivisa:

● usageza nenyanzvi
● usadonha wakaoma
● usaaina

label

Masevhisi uye Tsigiro

Ndeipi mushure mekutengesa sevhisi yaunopa?

Tinoteerera mazano kana chichemo chemutengi. Chero zano kana chichemo chichapindurwa mukati memaawa masere. Zvisinei, tinoda kuve nechokwadi kuti wakagutsikana zvizere uye nekuchengetwa. Ndapota taura nesu zvakananga maererano nehutano hwechigadzirwa chako.

Chii chinonzi return policy?

Isu tinoita ongororo yekupedzisira tisati tatumirwa uye tinobvumawo QC isati yatumirwa kubva kune vatengi vedu, kusanganisira wechitatu bato seSGS/BV/Intertek..etc. Kugutsikana kwako kunogara kuchikosha kwatiri, nekuda kweizvi, mushure mekutumira, tine vimbiso yemazuva makumi mana nemashanu. Mumazuva makumi mana neshanu aya, unogona kutikumbira kuti tipe gadziriso nechikonzero chemhando.

Kana iwe ukagamuchira tsika yekuraira yausina kugutsikana nayo, ndapota svika kune mutengesi uyo aitarisira iyo kurongeka uye kutumira mapikicha emakapisi, kuti tigone kuenzanisa neyakatenderwa sampuli kana art. Kana tangoongorora macaps tichipesana nesample yakatenderwa kana art, isu tichashanda kune mhinduro inonyatso kuenderana nenyaya.

Hatigone kugamuchira zvivharo zvakadzorerwa mushure mekushongedza kana kuchinjwa nenzira ipi zvayo, kushambidza, uye zvipfeko zvakasakara hazvigamuchirwi.

Chii chandinoita kana ndagamuchira chinhu chakakanganisika?

A. PaMasterCap tinovimba kuti uri kufara nekutenga kwako. Isu tinotarisira zvikuru mukutumira zvinhu kune zvemhando yepamusoro, zvisinei isu tinoziva kuti dzimwe nguva zvinhu zvinogona kushata uye ungangoda kudzosera chinhu. Ndokumbira utumire mifananidzo kuti titumirwe neemail tichipa kukuvara kwese kwakakonzerwa, pamwe nemimwe mifananidzo yepasuru yawakagamuchira.

Ndiani anobhadhara mari yekutumira?

MasterCap inobhadhara kana takanganisa kutumira.

Ndichatora nguva yakadii ndisati ndadzorerwa?

Kana tangogamuchira chinhu chako (s) kudzoserwa, dhipatimendi redu rekudzosa rinozoongorora uye restock zvinhu. Kana dhipatimendi redu rekudzosa raita izvi, mari yako inodzoserwa inozogadziriswa nedhipatimendi redu reakaundi kudzokera kunzira yako yekubhadhara yekutanga. Izvi zvinowanzotora 5-7 mazuva ekushanda.